Privacy Policy
Le Reve Spa (“we,” “us,” or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide when visiting our website or communicating with us.
Information We Collect
When you use the contact or “Text Us” form on our website, we may collect your name, phone number, email address, and the content of your message or inquiry. We also collect standard website usage data through analytics tools to improve our site.
How We Use Your Information
We use the information you provide solely to respond to your inquiries, confirm or manage spa appointments, send customer care communications you have requested, and improve our services.
SMS / Text Message Communications
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By submitting your phone number via our website “Text Us” contact form or by texting Le Reve Spa directly at (805) 364-2099, you expressly consent to receive SMS/text messages from Le Reve Spa related to your inquiry, appointment confirmation, or customer care request. Consent to receive SMS messages is not a condition of purchasing any goods or services.
How you opt in: You opt in by submitting the “Text Us” form on our website (le-reve.com) and entering your name, mobile phone number, and message. The form includes a disclosure that by submitting, you agree to receive SMS communications from Le Reve Spa.
Message frequency: Message frequency varies. You will generally receive responses only in direct reply to messages you initiate.
Message and data rates may apply. Standard carrier messaging rates may apply depending on your mobile carrier and plan.
To opt out: Reply STOP to any text message from us at any time to unsubscribe. After opting out, you will receive a single confirmation message and no further messages will be sent to your number.
For help: Reply HELP to any message, call us at (805) 364-2099, or visit le-reve.com.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following limited circumstances: with service providers (such as SMS delivery services) who assist us in operating our business — these providers are bound by confidentiality obligations; and when required by law or to protect the rights, safety, or property of Le Reve Spa or others.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.
Retention
We retain your information for as long as necessary to provide the services you requested and to comply with our legal obligations. You may request deletion of your information at any time by contacting us.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes your acceptance of those changes.
Le Reve Spa
Santa Barbara, California
Phone: (805) 364-2099
Website: le-reve.com